Right and wrong of using employee monitoring software

Wathcing through blindsEmployee monitoring software became commonplace. Many apps take monitor screenshots, capture keystroke and mouse movements, monitor active applications and visited sites and in extreme cases can even take pictures using webcam. It seems to be fair to track what your employees do when they are being paid for their time. After all, if they exchange their time for money, it seems fair for the employer to know what they are paying for. So why does it still feels morally inappropriate in some cases? The question is far from being just theoretical. If a wrong decision is made, a company may suffer from lawsuits, experience a backlash and productivity drop (opposite from what was intended) from their employees or suffer a damage to the company’s image. Let’s review in more details what employee monitoring practices can be considered valid and what should be avoided.

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